![]() ![]() Someone from our DecoArt team will respond to your request by the next business day.Simultaneously,Ī notification email is delivered to the email address specified in your Store Profile Settings with updated After completing the request, you will receive an email confirming receipt of your request.Complete the Return Items form and click Submit.Access the Order tab, click on the order, locate the item you wish to return and hit “Return Item” button.If you have an account and purchased an item from the Social Artworking website: ![]() Social Artworking will pay for shipping costs if the Customer is responsible for return shipping costs.Product must be returned in original condition and bottle/package.Products must be returned to DecoArt within 60 days of receipt.Our Return Policy below: Return Requirements If for some reason our products do not meet your expectations, please refer to Thank you for purchasing from the DecoArt family of products! With over 35 years of delivering quality paint, Past orders will not be updated to reflect later Prices areĬontinuously updated and are subject to change. Items purchased will be charged at the sales price indicated at the time of purchase. (excluding Puerto Rico, Alaska, and Hawaii and orders containing digital products, MDF boards, brush sets & Orders totalling over $100 that are being shipped to the US will have the option for free UPS ground shipping Shipments cannot be delivered to PO Boxes. (Note that aerosol sprays will not be shipped via 2nd Day.)ĭelivery of items offered in our online store is limited to an address in the United States Shipping Guidelines:įor US orders shipped via Ground, please allow 6 to 10 business days from the time of order for processing andįor 2nd Day shipping (US only), please allow 2 to 4 business days from the time of order for processing andĭelivery. Be sure to have your email addressĪnd order number handy when contacting us. Time frame outlined below, you can contact us online If your order has not been received within the The "Order Status" link in the main navigation. You may check your order status at any time by logging in to the Social Artworking online store and clicking Typically, orders shipįrom our warehouse within 1-2 business days. Orders placed before 1:00 pm Eastern are typically processed on the same business day. × Shipping and Return Policies Order Processing & Shipping: ![]()
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